You Tube/firefox issue

Knipples · 01-08-2010, 12:36

Got this really annoying couple of things going on with my laptop, and i've exhausted everything I can think of to try, so thought I would try you lot.

I'm using firefox on a Windows 7 laptop, and the issue with firefox is (bear with me while I try and explain this) that I have to have two tabs open to get a page to load, and I have to flick to the other tab to get the page I want to load. For example if I want to look at something on facebook, I have to open a second tab or it just sits there refusing to load, but if I open the second tab (to look at another site, lets say BD) the facebook page loads, but then if I want to click on anything within facebook, I again have to flick back to the BD tab or nothing will load.

It does it on every website I try and look at, and whilst its fine to have two tabs open sometimes, it is getting a bit tedious now. The second tab then does the same thing in that if I then wanted to click on something on BD, I have to flick back to the facebook tab to get the BD page to open.

I've run the virus scans numerous times (have Avast on here, as well as superantispyware and malware byters) I have also reinstalled firefox recently, to see if that helped, but it didn't.

The other issue that may be linked to this, is that youtube either doesn't work at all (even loading the homepage) or takes ages to load, and then if I try and search for a video it takes ages and ages to give me the list of videos, and then to load the video itself, if it even works at all. Plus if people post youtube videos in threads, for the most part I can't see it embedded, I just see a white box where the video should be.

However I don't think its a bandwidth issue because if someone links to a video from somewhere that isn't youtube, it usually works, and I can stream stuff like iplayer fine, as well as when I "borrowed" some stuff via Leo a few weeks back, that downloaded all fine, and there is no issue with line speed.

Can someone help me please, because its driving me bloody insane.

Mark · 01-08-2010, 13:19

Sounds like a broken extension. Check through the list and see if there's anything you can get rid of (even if you reinstall it later).

If all else fails, delete your Firefox profile and create a new one. This will lose all your Firefox settings - but that should include whatever is causing the problem.

Copy these instructions into Notepad or something similar.
Back up your bookmarks. Go to Bookmarks > Organise Bookmarks, then Import and Backup > Backup... and save the file somewhere safe.
Make a list of your extensions. Go to Tools > Add-ons and note down anything you want to keep.
You will lose all cookies, so make sure you know passwords for any important sites (like BD, OcUK, Facebook, your local football team, etc. ).
Close all Firefox windows.
Using Explorer, go to Users > [your user] > AppData > Roaming > Mozilla > Firefox. Delete the Profiles directory.
Now go to Users > [your user] > AppData > Local > Mozilla > Firefox. Delete the Profiles directory.
Restart Firefox.
Import bookmarks. Go to Bookmarks > Organise Bookmarks, then Import and Backup > Restore > Choose file... and choose the file you saved.
Install any extensions.
Enjoy!

Blighter · 01-08-2010, 16:37

Have you tried a reinstall?

divine · 01-08-2010, 16:39

Have you tried reading the post properly?

Blighter · 01-08-2010, 16:48

Ah didn't see the reinstall bit somehow :S

Mark · 01-08-2010, 16:58

Reinstalling rarely helps since the profile is still there and that is usually where the problem is.

Knipples · 01-08-2010, 17:07

Before I try this (I may leave it until tomorrow when I have a bit more time/energy) when you say extensions, are you talking about WOT etc? As in where do I find the extensions.

Mark · 01-08-2010, 17:26

Not sure what WOT is, but the instructions say where to find the list.

Knipples · 01-08-2010, 17:40

Started doing it, step 6, where do you mean i find users, when I click on my name on the box that pops up when I click the windows icon, there is no app data (will go away and try again just to be sure)

Dymetrie · 01-08-2010, 17:44

Quote:

Originally Posted by Knipples

Started doing it, step 6, where do you mean i find users, when I click on my name on the box that pops up when I click the windows icon, there is no app data (will go away and try again just to be sure)

C:\users in explorer

01-08-2010, 13:19	#2
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Sounds like a broken extension. Check through the list and see if there's anything you can get rid of (even if you reinstall it later). If all else fails, delete your Firefox profile and create a new one. This will lose all your Firefox settings - but that should include whatever is causing the problem. Copy these instructions into Notepad or something similar. Back up your bookmarks. Go to Bookmarks > Organise Bookmarks, then Import and Backup > Backup... and save the file somewhere safe. Make a list of your extensions. Go to Tools > Add-ons and note down anything you want to keep. You will lose all cookies, so make sure you know passwords for any important sites (like BD, OcUK, Facebook, your local football team, etc. ). Close all Firefox windows. Using Explorer, go to Users > [your user] > AppData > Roaming > Mozilla > Firefox. Delete the Profiles directory. Now go to Users > [your user] > AppData > Local > Mozilla > Firefox. Delete the Profiles directory. Restart Firefox. Import bookmarks. Go to Bookmarks > Organise Bookmarks, then Import and Backup > Restore > Choose file... and choose the file you saved. Install any extensions. Enjoy! Last edited by Mark; 01-08-2010 at 13:22.

01-08-2010, 16:37	#3
Blighter Dubious Join Date: Sep 2008 Location: Northampton Posts: 1,571	Have you tried a reinstall? __________________ Look at your signature, now back to mine, now back to yours, now back to mine. Sadly, yours isn't mine. But if you stopped writing about other things and made this your signature, yours could be like mine. Look down, back up. Where are you? You're on Boat Drinks, reading the signature your signature could be like. I'm on a computer. My Blog \| More Outdoors \| MSN \| Email \| Call Me

01-08-2010, 16:39	#4
divine Moonshine Join Date: Sep 2007 Location: Southampton Posts: 3,201	Have you tried reading the post properly? __________________

01-08-2010, 16:48	#5
Blighter Dubious Join Date: Sep 2008 Location: Northampton Posts: 1,571	Ah didn't see the reinstall bit somehow :S __________________ Look at your signature, now back to mine, now back to yours, now back to mine. Sadly, yours isn't mine. But if you stopped writing about other things and made this your signature, yours could be like mine. Look down, back up. Where are you? You're on Boat Drinks, reading the signature your signature could be like. I'm on a computer. My Blog \| More Outdoors \| MSN \| Email \| Call Me

01-08-2010, 16:58	#6
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Reinstalling rarely helps since the profile is still there and that is usually where the problem is.

01-08-2010, 17:26	#8
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Not sure what WOT is, but the instructions say where to find the list.