Need a new breakdown company

Joe 90 · 22-10-2011, 19:20

So, last week my polo wouldn't start. I assumed a flat battery but called out my breakdown company because if I'm paying them every month, I might as well use them!

While on the phone to them they told me my policy only allowed for 2 home recoveries. This doesn't ever change, you don't get more, ever. Last christmas my car wouldn't start after the cold broke my ignition cables... so thats my 2 used up.

This seems ridiculous, but anyway, for an old car like mine (99 Polo with 117k on the clock) it's a whole lot more likely to breakdown after being sat on the drive for a few days than anything else.

So, does anybody know of a breakdown company that doesn't have these kind of limitations?

volospian · 24-10-2011, 10:28

You mean you only get two home starts for the life of your policy?? That seems a bit bizzare..

Joe 90 · 24-10-2011, 10:29

Exactly. I couldn't believe it.

LeperousDust · 24-10-2011, 13:38

Who are you with?

Joe 90 · 24-10-2011, 16:31

I've got the top package that comes with my insurance with Elephant.

LeperousDust · 24-10-2011, 19:35

Top package being European Cover or Home Assist? Either way check the T&C's in small the small pirnt document, i had a quick search and couldn't find anything stating this at all, so i'd have another talk with them on the phone, and assuming you've kept the contract, have a quick skim ream through that as well to see what you've agreed with. But i assume that they've just been giving you bull on the phone by the sounds of things

https://www.elephantbreakdown.co.uk/...cy-wording.pdf

It's possible you could save money by not paying for your breakdown cover through your insurance though. I know the AA (i used to be with them when i had a car) have quite a few offers on over the year (and competitors). Check HUkD for cover, and remember to use TCB or quidco

Joe 90 · 24-10-2011, 19:48

Well I actually get free AA cover with my bank account I've just never bothered to do anything with it because I've got this other policy that I've had for longer.

I'll have to have a look in to that AA policy. Thanks.

Desmo · 25-10-2011, 07:36

I bounce between AA and RAC each year to get their new customer offers which always work out cheaper than being loyal. You can usually grab some quidco on top of that as well.

Jonny69 · 25-10-2011, 10:18

The quidco cashback is particularly high on AA* at the moment. Well worth looking into apparently.

*Insert obligatory "I've never had anything but trouble with the AA" comment here. Never had any problems myself, and to say I've used them extensively would be an understatement

Joe 90 · 25-10-2011, 11:12

ha. Nice thanks guys, will have a look later

22-10-2011, 19:20	#1
Joe 90 Absinthe Join Date: Jan 2007 Location: Chester Posts: 2,345	Need a new breakdown company So, last week my polo wouldn't start. I assumed a flat battery but called out my breakdown company because if I'm paying them every month, I might as well use them! While on the phone to them they told me my policy only allowed for 2 home recoveries. This doesn't ever change, you don't get more, ever. Last christmas my car wouldn't start after the cold broke my ignition cables... so thats my 2 used up. This seems ridiculous, but anyway, for an old car like mine (99 Polo with 117k on the clock) it's a whole lot more likely to breakdown after being sat on the drive for a few days than anything else. So, does anybody know of a breakdown company that doesn't have these kind of limitations? __________________ 360 Blog \| Join GiffGaff \| Twitter

24-10-2011, 10:29	#3
Joe 90 Absinthe Join Date: Jan 2007 Location: Chester Posts: 2,345	Exactly. I couldn't believe it. __________________ 360 Blog \| Join GiffGaff \| Twitter

24-10-2011, 13:38	#4
LeperousDust Bananaman Join Date: Jul 2006 Location: Liverpool/Edinburgh Posts: 4,817	Who are you with? __________________

24-10-2011, 16:31	#5
Joe 90 Absinthe Join Date: Jan 2007 Location: Chester Posts: 2,345	I've got the top package that comes with my insurance with Elephant. __________________ 360 Blog \| Join GiffGaff \| Twitter

24-10-2011, 19:35	#6
LeperousDust Bananaman Join Date: Jul 2006 Location: Liverpool/Edinburgh Posts: 4,817	Top package being European Cover or Home Assist? Either way check the T&C's in small the small pirnt document, i had a quick search and couldn't find anything stating this at all, so i'd have another talk with them on the phone, and assuming you've kept the contract, have a quick skim ream through that as well to see what you've agreed with. But i assume that they've just been giving you bull on the phone by the sounds of things https://www.elephantbreakdown.co.uk/...cy-wording.pdf It's possible you could save money by not paying for your breakdown cover through your insurance though. I know the AA (i used to be with them when i had a car) have quite a few offers on over the year (and competitors). Check HUkD for cover, and remember to use TCB or quidco __________________ Last edited by LeperousDust; 24-10-2011 at 19:38.

24-10-2011, 10:28	#2
volospian Vodka Martini Join Date: May 2009 Posts: 786	You mean you only get two home starts for the life of your policy?? That seems a bit bizzare..

24-10-2011, 19:48	#7
Joe 90 Absinthe Join Date: Jan 2007 Location: Chester Posts: 2,345	Well I actually get free AA cover with my bank account I've just never bothered to do anything with it because I've got this other policy that I've had for longer. I'll have to have a look in to that AA policy. Thanks. __________________ 360 Blog \| Join GiffGaff \| Twitter

25-10-2011, 07:36	#8
Desmo The Last Airbender Join Date: Jun 2006 Location: Pigmopad Posts: 11,915	I bounce between AA and RAC each year to get their new customer offers which always work out cheaper than being loyal. You can usually grab some quidco on top of that as well. __________________

25-10-2011, 10:18	#9
Jonny69 Noob Join Date: Oct 2006 Location: Socialist Republik of Kent Posts: 5,032	The quidco cashback is particularly high on AA* at the moment. Well worth looking into apparently. *Insert obligatory "I've never had anything but trouble with the AA" comment here. Never had any problems myself, and to say I've used them extensively would be an understatement __________________

25-10-2011, 11:12	#10
Joe 90 Absinthe Join Date: Jan 2007 Location: Chester Posts: 2,345	ha. Nice thanks guys, will have a look later __________________ 360 Blog \| Join GiffGaff \| Twitter